Refund policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at our phone number or email address and provide details of the product and defect.

We will then advise you how to return the product.

You will be responsible for the shipping costs associated with returning your item. You must also, for all returns, prepay shipping and insurance (if applicable).

If your return is eligible for a refund, the refund will not include shipping and handling charges that may be listed on the packing slip or invoice.

When we receive the returned product, we will review it and notify you by email, within a reasonable time, if you are entitled to a refund or exchange due to the defect. If you are entitled to an exchange or refund, we will replace the product or refund the purchase price (depending on the original method of payment). Shipping and handling charges you have already paid are not refundable and refunded amounts will not include the cost of shipping. A maximum of 15 business days after receiving our email may pass before you see the refund on your statement.